Shipping policy
Shipping Policy
Thank you for shopping with Black Marlin. This Shipping Policy explains how we process, ship, and deliver orders placed through our store. Our goal is to provide a smooth and transparent shipping experience for all customers.
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1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
- Orders are processed on business days only (excluding weekends and public holidays).
- Once your order has been processed, it will be handed over to our shipping partner for delivery.
You will receive an order confirmation email after placing your order.
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2. Shipping Methods
We work with reliable logistics partners to deliver orders safely and efficiently.
Currently, we offer:
- Standard Shipping
The available shipping method will be shown during checkout.
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3. Delivery Timeframes
Estimated delivery times may vary depending on your location.
Typical delivery timelines:
- Processing Time: 1–2 business days
- Shipping Time: 1–2 business days
Estimated total delivery time: 2–4 business days.
Please note that delivery timelines are estimates and may vary depending on logistics conditions or external factors.
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4. Shipping Costs
We currently offer Free Shipping on all orders.
There are no additional shipping charges applied at checkout.
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5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
- Your tracking number
- A tracking link
- Courier partner information
You can use the tracking number to monitor the status of your shipment.
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6. Delivery Issues and Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Courier service disruptions
- High order volumes during promotions
- Incorrect shipping information
If your order is delayed beyond the expected timeframe, please contact our support team for assistance.
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7. Incorrect Address
Customers are responsible for providing accurate shipping information when placing an order.
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned. In such cases, additional shipping charges may apply for reshipment.
Please review your shipping details carefully before completing your order.
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8. International Shipping
At this time, Black Marlin does not offer international shipping.
We currently ship within India only. International shipping may be introduced in the future.
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9. Contact Information
If you have any questions about shipping or your order, please contact us:
Store Name: Black Marlin
Email: blackmarlin.business@gmail.com